'Fed up with always being in the slow queue? '

"Perhaps Benjamin Franklin said it best, in 1748: "Remember that time is money." 

Whether it is lining up to pay for your groceries, making a bank transaction, or waiting for a table at a trendy restaurant, time costs money. As businesses become aware of the direct and indirect costs of waiting, they are looking at innovative ways to reduce these expenses by "designing out" queues...